Emergency Support/Contact

Helping homeless people in need

If you come across a rough sleeper, please take the time to stop and talk to them, rough sleeping can be a lonely and scary experience. In England or Wales, contact Street Link which connects rough sleepers with local services. streetlink.org.uk

In the first instance please contact your local authority who should be able to help you. Here are the Local Authorities we work with:

In Wiltshire, please contact Wiltshire Council email homeless@wiltshire.gov.uk or roughsleeperteam@wiltshire.gov.uk

Housing Advice Service - 0300 456 0106 Open 9 - 5 pm (after 2 pm Wednesday)

Emergency Duty Team - 0300 456 0100 (after 5 pm)

North Somerset out of hours     01454 615165

Somerset                                     0300 123 23 27

Dorset                                         01202 228866

Hampshire                                   0300 555 1373

Gloucester                                   01452 396220

Rough sleepers can get a free meal, shower, and advice at Alabaré’s ‘Somewhere to Go’ drop-in centres in Salisbury, Chippenham, and Bideford

Alabaré Place and Somewhere to Go - 01722 334687 (open Monday – Saturday from 11 am - 3 pm) 58 Barnard St, Salisbury SP1 2BJ

Alabaré Chippenham and Unity Hub - 01249 588018 (open on Mon, Wed, Fri 2 pm to 6 pm) 4 Wood Ln, Chippenham SN15 3DJ

Alabaré’s North Devon Hub - 01237 425922 (open Tues 10 am – 2.30 pm, Weds 10 am – 12:30 pm, Thurs 8.30 am – 2.30 pm and Fri by appt) 80 High Street, Bideford EX39 2AA

If you think a rough sleeper is in any immediate danger, call 999

If seeking a referral please contact us directly during office hours, you can find information in the Project Information Sheets on individual service pages, outside these hours try:

Alabaré on-call Managers contact numbers. If you are a neighbour seeking support please contact the relevant on-call Manager below:

Veterans                                       01722 346554

Wales veterans (south and west) 07776204796

Young People                                07799711590

Learning Disability                         07881817010

Homelessness                               07970275513

Riverside Sanctuary Mental Health team:

Call 01722 466680 please check here for telephone support hours.

Veterans South and West Wales

Swansea Homelessness: Rough Sleepers Intervention Team (RSIT) in Swansea - 7.00 am - 3.00 pm Mon - Fri and 7.00a  - 12.00 pm Sat-Sun Call 07824 991448


Services providing advice and support include Goleudy (formerly Caer Las)CrisisThe WallichShelter Cymru and Housing Options.